Gaming is entertainment, not an obligation. At Jiji Live, we believe every player deserves to play safely and enjoyably. That's why we treat responsible gaming not just as a policy, but as the foundation of our platform.
Online gaming is a form of entertainment — much like watching a film or playing a sport. But when it turns into a habit or addiction, it can take a serious toll on your personal life, relationships, and finances. Responsible gaming on Jiji Live means knowing your limits, managing your budget, and never treating gaming as a source of income.
We genuinely care about the wellbeing of every player on our platform. That's why Jiji Live offers multiple responsible gaming tools to help you stay in control of your play. All tools are completely free and accessible at any time.
Remember — responsible gaming is not a sign of weakness. It is the mark of a smart, self-aware player. At Jiji Live, we want you to play, enjoy, and stay protected.
We want you to enjoy gaming with complete peace of mind. That's why our platform includes several powerful tools to help you stay in control.
Set a daily, weekly, or monthly deposit limit. Limits take effect immediately once set. To increase a limit, a 72-hour waiting period applies — giving you time to pause before making impulsive decisions.
Decide in advance how long you want to play. When the time is up, the system will automatically prompt you to take a break and, if necessary, end your session.
Exclude yourself from the platform for a set period — from 7 days up to permanent account closure. Once activated, this option cannot be reversed.
If you are feeling heated or have just taken a big loss, take a cooling-off period of 24 hours to 30 days. Your account stays active during this time, but placing bets will not be possible.
You can view a full breakdown of your bets, wins, losses, and spending at any time. Analyze your own patterns and make informed decisions.
If bonuses or promotional offers are tempting you to play more than you intend, opt out of all marketing communications. You can manage this from your profile at any time.
Using the protection tools on Jiji Live is simple. Just a few steps and you can take full control of your gaming experience.
Log in to your Jiji Live account and click the profile icon in the top-right corner.
Go to "Account Settings" or the "Responsible Gaming" menu — all protection options are available there.
Choose what you need — deposit limits, session time, or self-exclusion — and set your preferred values.
Confirm your preference. Most limits take effect immediately.
Gaming problems don't appear overnight — they build up gradually. If you notice any of the following signs in yourself or someone you care about, it's time to pay attention.
Ask yourself about the past 30 days — how many of these questions can you answer "Yes" to?
You are not alone. Jiji Live and a range of professional organizations are always here to support you.
Our trained support team is available 24 hours a day, 7 days a week. Contact us any time for help managing your gaming, setting up tools, or getting advice.
Gaming addiction is a mental health condition, and it is treatable. We can help connect you with a qualified counselor or therapist.
Let the people close to you know. Having support from family and friends makes it much easier to keep gaming under control. Family members are also welcome to contact us directly if needed.
Our website offers responsible gaming guides, checklists, and educational resources. Read through them to make informed decisions on your own terms.
If you feel you need a break, let our support team know — we will suspend your account immediately. You can request this at any time.
Email us at [email protected] — your identity and all conversations will be kept completely confidential. Our goal is to support, not to judge.
Jiji Live is strictly an 18+ platform. Age verification is carried out at registration, and any account found to be suspicious is closed immediately.
As a parent or guardian, it is your responsibility to ensure your child cannot access your device or account. Here are a few tips to help.
Age verification using a national ID or passport is mandatory at registration.
The system automatically flags unusual age information or suspicious behaviour.
Suspicious accounts are manually reviewed by our team and, where necessary, subjected to additional verification.
If a user is found to be underage, their account will be closed and any deposited funds will be returned.